Sections marked as location-specific are showing the position in England & Wales. Rules change — confirm current deadlines before relying on them.
What can I do about this?
Access to records usually depends on your legal position — partner, shareholder, director or lender each carry different entitlements, and directors typically have the broadest. Being stonewalled is often the first visible sign of a larger dispute, so the sequence matters: a written request that creates a record, then escalation, then a formal application if needed.
- Your entitlement follows your role, not your sense of fairness.
- A written request is what makes later escalation possible.
- Most of these disputes end in a valuation and an exit.
Establish your position first
Before anything else, pin down what you actually are on paper. People often describe themselves as a partner when the documents say something different, and the entitlement follows the documents.
- Is the business a company, a partnership, or an informal arrangement?
- Are you recorded as a shareholder, and for what class and percentage?
- Are you registered as a director or officer?
- Is there a shareholders' agreement, partnership agreement or LLC operating agreement?
- Did you contribute money that was actually a loan rather than equity?
Access rights in England and WalesEngland & Wales
Under the Companies Act 2006, members may inspect the register of members and are entitled to copies of the annual accounts; directors have a right of access to the company's accounting records. Management accounts are not generally available to members as of right.
Broader conduct is typically addressed by an unfair prejudice petition under section 994, with a share purchase order as the usual remedy, or by a just and equitable winding-up petition. The Partnership Act 1890 requires partners to render true accounts and full information.
Where the entitlement actually comes from
- The agreement between you — the shareholders', partnership or operating agreement.
- The company's constitutional documents — articles or bylaws.
- Statute — corporate and partnership legislation setting minimum rights.
- Fiduciary duties owed to you, where the relationship carries them.
The written request that creates a record
A verbal request that is ignored leaves nothing behind. A written one, specific about documents, period and deadline, is what a later application is built on.
State your position and the basis for the request · list the documents by name and period · give a reasonable deadline · state the purpose · say that you will otherwise take formal steps.
What refusal often signals
- Payments to the other owner outside agreed remuneration.
- Related-party transactions or diverted opportunities.
- Expenses run through the business that are personal.
- Dilution, share issues or restructuring done without notice.
- Simple disorganisation — records that were never properly kept.
The last one is common and worth allowing for. Not every refusal is concealment, but the response to a specific written request usually distinguishes them.
Escalation paths
- Formal statutory records request under the applicable corporate legislation.
- Application to compel inspection, sometimes with an independent inspector or accountant appointed.
- An oppression, unfair prejudice or breach of fiduciary duty claim where the conduct is broader than record access.
- An action for an account, in a partnership context.
- Dissolution, winding up or a buy-out order as the endpoint.
Preserve your own access and copies
- Export what you can lawfully access now, before credentials are revoked.
- Keep copies of accounts, bank statements and filings you already hold.
- Save email and message threads about the business.
- Note the dates access was removed, and by whom.
Valuation and exit
Most of these disputes end with one owner buying out the other. The books matter because they determine the number. Agreements often contain a valuation mechanism, shotgun clause or pre-emption right that governs how the exit runs.
- Check the agreement for a valuation formula or appointed-expert clause.
- Consider whether a minority discount applies under that mechanism.
- Agree the valuation basis and date before arguing about the number.
Cost, time and relationship consequences
Records applications are usually cheaper and faster than a full oppression claim, which is why they are often the first formal step. A broader claim can take a year or more, and the business bears part of the cost either way.
Gather these
- The shareholders', partnership or operating agreement
- Articles, bylaws or constitutional documents
- Share certificates, registers and any subscription documents
- Filed annual accounts and corporate filings
- Any management accounts or bank statements you already hold
- Correspondence recording your requests and their responses
What tends to matter
- Documentary proof of your position and percentage
- A dated written request identifying specific documents
- The refusal, or the silence, in writing
- Anything showing funds moving outside agreed terms
- Evidence of what you were previously given access to
Want both lists in one printable page?
Common mistakes
- Asking verbally and repeatedly, leaving no record of refusal
- Requesting everything rather than specific documents for a period
- Accessing systems after authority has been withdrawn
- Assuming shareholding automatically grants director-level access
- Escalating before deciding whether the goal is information or exit
- Letting years pass while value is extracted from the business
Frequently asked
Am I entitled to see the bank statements?
Often yes as a director or partner, and less automatically as a shareholder. Shareholder rights typically cover registers and annual accounts rather than day-to-day banking, unless an agreement says more.
What if there is no written agreement?
Default statutory rules generally apply, and for partnerships those defaults usually include a right to full access to the books and to an account.
Can I be removed for asking?
Removal from a role is possible depending on the constitution, but doing it in response to a legitimate records request can itself support an oppression or unfair prejudice claim.
What if I am a shareholder but not a director?
Your access is narrower. The usual path is a statutory records request, then an application, or a broader claim if the conduct goes beyond information.
How do I get out and get paid?
Check the agreement for a buy-out or valuation mechanism first. Where none exists, a negotiated exit, an oppression remedy, or a winding-up application are the usual routes.
Do I need a forensic accountant?
Not at the outset. They become useful once documents are in hand and the question is where money actually went.
Assess a co-owner dispute
Answer a short set of questions about your position, the agreement and what you have been refused.
Assess my situationAssessment topics related to this guide
Topics in this guide
Related guides
Recommended next read
Business Disputes
How disputes between owners are usually framed, what the constating documents control, and the routes out — from buyout to formal proceedings.
Recommended next read
Unpaid Invoices and Non-Payment
Practical steps when someone will not pay for work you have done, and how to build a position that stands up if it goes further.
Recommended next read
Breach of Contract
What has to be shown in a contract dispute, how losses are usually measured, and the records that carry the most weight.
Recommended next read
Is It Worth Pursuing?
Merit is only half the decision. This guide covers the other half: cost, time, recovery, and the honest arithmetic of whether taking a dispute further leaves you better off.
Getting legal help
Worried about the cost of a lawyer?
Free and lower-cost help exists in most places — legal aid, community clinics, court self-help services and referral schemes. What is open to you depends on where you are and what kind of problem you have.
See where to get legal helpThis guide is general information, not legal advice, and Concaso is not a law firm. Reading it does not create a lawyer–client relationship. Deadlines and procedures differ by jurisdiction and change over time — confirm anything you intend to rely on.